VCA Black Mountain Animal Hospital

VCA Black Mountain Animal Hospital is a small-animal veterinary clinic in Henderson, Nevada, located at 400 College Dr # A. The clinic treats dogs and cats. Recent feedback reflects a mix of positive experiences with friendliness and communication, along with serious complaints about perceived quality of care and bedside manner.

Services

•Veterinary care for dogs and cats
•Wellness exams, including at least one complimentary promotional exam mentioned in a review
•Vaccinations (three vaccines discussed in a review)
•Discussion and monitoring related to a heart murmur (mentioned in a review)
•Dental procedure planning and estimates discussed (mentioned in a review)

Pricing

Pricing information is not published; one review described vaccine pricing and exam fees as above average compared with another local veterinarian, and another review mentioned a complimentary promotional exam.

People

Doctors Schill and Griffin are named in a review for explaining care plans and communicating in detail.

Reviews

Google reviews show a 4.4/5 rating from 544 reviews. Recent comments include praise for friendly staff and strong customer service, while other reviews raise concerns about rude interactions, dissatisfaction with pricing for vaccines and exam fees, and allegations of poor outcomes and inadequate care in a critical situation.

Reviews for VCA Black Mountain Animal Hospital

Note: Showing the 5 most recent Google reviews out of 544 we track in total. Recent reviews may not be representative of overall sentiment.

Brianna Sapp

2 months ago

I would give Zero stars if i could. we brought our dog in as we thought he was suffering he was hiding and didn’t seem like himself. the vet was so rude to us and treated us like we were wasting his time: turns out we were right and he died less than 48 hours later. awful care. period.

Jillian Leming

2 months ago

They killed my dog, Stanley. Everything my mother, Holly, wrote about them is true. Rest in peace Stanley. Do not take your pet here. Literally go to any other VCA.

Josephine Alfonso

4 months ago

First time customer, excellent customer service …

Darin Hoffmeister

4 months ago

03/05/2026 ⭐⭐ I guess it's only 1 REVIEW PER PERSON ?? I can't leave a Second Review so I have to EDIT and ADD to my original Review back in late November 2025. A few days ago I called to check prices on 3 vaccines and whether there would also be an EXAM FEE. I was quoted $189 for something that today I paid $45 at my original vet in the southwest with NO $65 EXAM FEE $15 + $15 + $15 = $45, Minus my -10% senior discount, came to $40.50 total. They don't make money on vaccines! How do you, VCA, justify charging $189 ??? That's absolutely absurd! You have my dogs records from his previous vet and you sent me a Notification that he's due for 3 vaccines, then why do I have to pay an Exam Fee? No wonder my first initial EXAM was FREE as a PROMOTION. You'll gain that $100 Exam Fee right back as soon as my next visit, and then some. Smh 11/2025 ⭐⭐⭐⭐⭐ Thank you Doctor's Schill and Griffin for Buddy's complimentary promotion exam today, and explaining in detail, with patience, all of the importance going forward of keeping Buddy healthy with his heart murmur and future dental procedure. Thanks for the estimate and you may see me early next year. Thanks again for your excellent service and communication.

Preston

5 months ago

The team here is great and super friendly. Can't imagine bringing my dogs anywhere else.