Henderson Animal Hospital

Henderson Animal Hospital is a veterinary clinic in Henderson, Nevada, located at 360 S Boulder Hwy, Henderson, NV 89015. The clinic treats dogs, cats, and exotics. Recent feedback includes both positive comments about staff interactions and scheduling, and a serious complaint about medical decision-making and timing for further diagnostics.

Services

•Veterinary care for dogs, cats, and exotic pets
•Diagnostic bloodwork
•Evaluation and treatment of injuries/lameness (example mentioned: leg injury)
•Ultrasound discussed in one review as a diagnostic next step (timing/availability was a concern in that experience)

Pricing

No published pricing information is available for this clinic.

People

Staff mentioned by name in recent reviews include Tracy (front desk), Dr. Tim, and Laura (nurse).

Reviews

Henderson Animal Hospital has a 4.1/5 rating on Google from 85 reviews. Recent comments include praise for accommodating scheduling and for gentle, caring handling of an older dog with an injury. One recent negative review describes concerns about the clinic’s guidance for a critically ill dog, delays in accessing an ultrasound appointment, and dissatisfaction with how the situation was handled overall, while also noting positive impressions of the front desk and Dr. Tim.

Reviews for Henderson Animal Hospital

Note: Showing the 5 most recent Google reviews out of 85 we track in total. Recent reviews may not be representative of overall sentiment.

Holly Pendygraft

2 months ago

It honestly saddens me me to have to write this review. Tracy that works at the front desk is amazing! I really liked Dr. Tim, BUTmy dog was clearly not well so we took her in. They did bloodwork and the next day we were told that dogs have a platelet count of between 270-400. My dog's was 8! I asked if a blood transfusion could help. He told us no, even though I had read multiple different times that it COULD! He told us that she couldn't get in for an ultrasound for a week, and that removing her spleen could help. I also read that BUT with a platelet count of 8 she couldn't never make it through the surgery! so again it was WAIT a week. Needless to say she bled to death internally 2 days later. Then to add insult to injury to injury, we had to rush her to VEG (veterinary emergency group), where she died as soon as we got there. They put us in a room with her to say goodbye 💔😭. A young woman came in and gave us all of our options. Single cremation, group cremation what type of paw print if any etc. We told her we wanted a single cremation. a clay paw print , even telling her which paw we wanted some and some hair. She wrote it all down and told us that it would be ready in 1-2 weeks. When it got to 3 weeks, I called. The young man that answered the phone didn't know what to say then put me on a long hold. He got back on the phone and then told me that I should have gotten an email from western states pet cremation because THEY are who we would need to order stuff from. I asked them why did the young lady ask us. He said he didn't know and that my sweet baby girl had long been cremated in a group cremation and was GONE! The manager got on the phone and told me that he would refund our money, as if that helped. Then said he would "retrain his staff" so that this never happened again. A little late since it happened to us an now we have NOTHING of our baby girl. INEXCUSABLE!! And can never be replaced. So if you are going to Henderson animal hospital for anything serious, you are risking your pets life. Ands if you go to VEG on Stephanie don't believe a word they say. I don't want anyone to go through what we are right now.

Anne Sikra

2 months ago

Great service. Always able to accommodate my schedule.

Barbara

2 months ago

Paul Linton

3 months ago

Carlos Garcia

4 months ago

Rosie hurt her leg jumping up the back door ledge from the back yard. Our nurse Laura was so nice, caring and gentle with Rosie who was in pain. She is 16 years old and extra needy lol lol. Laura was knowledgeable and very professional !! Thanks Laura !! Rosie